• Only 1 return/refund/damage claim may be made per purchase order. So please double check all items before requesting Return Authorization.
  • All sales are not subject to a refund. In some cases, only merchandise exchanges or store credit may be issued.
  • If an order cancellation is necessary, a written request to the manufacturer must be approved before any order can be cancelled.
  • All returns will have a restocking fee regardless of the returned merchandise
  • All items must be in unopened condition with the manufacturers' seal. We cannot accept returns with the retailers label or packaging. 
  • There is a minimum 20% restocking fee.
  • 20% restocking charge on ALL RETURNED GOODS FOR CREDIT after 7 days. Unless item arrive damaged or incorrect.
  • We cannot accept any returns/exchange requests after 10 days after date of receipt.
  • It is the customer's responsibility to bring the products to our facility for exchange.
  • No store credit is issued after 15 days. (Absolutely no returns for special orders.)
  • $25.00 charge for any returned checks.
  • Claims for any damage must be made within 2 days upon receipt of merchandise and all items returned for credit must be in the original packaging with all parts included.
  • Price on this invoice does not include shipping and handling fees.
  • Shipping and handling are non refundable. (Including but not limited to all refused and unaccepted packages.)

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